Customer Service Engineer III
3 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Engineer III to join our team at Canon Medical Systems USA, Inc. As a key member of our field service operations, you will be responsible for installing, maintaining, and servicing equipment within multiple product lines.
Key Responsibilities
- Install and maintain medical imaging equipment effectively and efficiently.
- Perform PM inspections per equipment specifications and standards.
- Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets, and other administrative paperwork.
- Maintain all assigned assets per company P&P.
- Improve personal productivity by enhancing product knowledge through formal and on-the-job training.
- Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
- Answer technical and applications questions.
- Perform and document FDA and SPD testing on assigned products.
- Support field service operations with technical knowledge on multiple product lines.
Requirements
- 2-year associate's degree in Electronics technology or equivalent work experience in lieu of degree.
- 3 years of field service experience.
About Us
Canon Medical Systems USA, Inc. offers a competitive salary and benefits package and supports a diverse workplace. We are an equal opportunity employer and welcome applications from all qualified candidates.
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