Blood Collection Supervisor

4 weeks ago


Addison, Texas, United States Carter BloodCare Full time
Job Summary

The Mobile Site Supervisor is responsible for ensuring the smooth and efficient operation of the donor center. This includes determining donor acceptability, performing sterile venipuncture, and providing excellent customer service.

Key Responsibilities
  • Assist in the management of donor flow and ensure compliance with regulations and standard operating procedures.
  • Oversee and assign responsibilities to collections staff, including interviewing, discipline, performance reviews, hiring, and terminations.
  • Effectively and discreetly solve personnel and donor problems, address procedural or behavioral issues, and make verbal or written reports to management.
  • Attend and/or complete annual leadership/development training resources and mentor/assist with on-the-job development of new hire employees and subordinate staff.
Requirements
  • High school diploma or equivalent.
  • Minimum 2 years general work experience, preferably working with the public, or education that includes experience such as an internship or externship.
  • Customer service experience required, intern and/or externship experience will satisfy this requirement.
  • Minimum 6 months -1 year supervisory experience.
  • Previous Phlebotomy 2, blood banking experience, or medical field experience.
  • Background in a highly regulated industry.
  • Bilingual skills and CDL driver a plus.
Skills and Knowledge
  • Computer knowledge required.
  • Excellent customer service and verbal/written communication skills.
  • Self-motivated and positive with ability to work well with others in a team atmosphere.
  • Detail oriented in regards to document reviews (complete, accurate, and legibly written), able to prioritize and manage multiple tasks.

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.



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