Senior Manager
4 weeks ago
Job Summary:
The Senior Manager will be responsible for leading the Employee Relations function, providing strategic guidance and support to HR Business Partners, Legal, and Operations teams. This role will require a high level of expertise in labor and employee relations, with a focus on proactive issue mitigation, employee engagement, and workplace solutions.
Key Responsibilities:
- Investigate sensitive HR and employee relations issues, conducting interviews, analyzing data, and preparing reports.
- Design, collect, and analyze employee and stakeholder feedback to identify risks and opportunities for positive workplace relations programs.
- Partner with HR, Legal, and Operations teams to reach resolutions and engage in continuous improvement initiatives.
- Guide and train managers in performance management concepts, ensuring alignment with company philosophy and practices.
- Work reactively on crisis situations, traveling as necessary.
- Lead the development and coordination of People policies to ensure they are fit for purpose, aligned to company values, and scalable.
Requirements:
- Bachelor's Degree or advanced degree in labor/employee relations or a related field.
- Human Resource Business Partner experience.
- Subject matter expertise in regulatory areas, including Title VII, FEHA, EEOC, ADA, FMLA, FLSA, etc.
- Substantial experience in conducting investigative fieldwork, including interviews, data analysis, and production of investigative documentation.
- Ability to balance legal, business, and individual employee needs.
- Experience supporting both salaried and hourly workforce.
- Experience managing employee relations cases within a retail store, fulfillment center, distribution center, or manufacturing environment with significant headcounts.
- Excellent interpersonal, communication, and organizational skills.
- Strong attention to detail.
- Ability to work cross-functionally across HR, Operations, Legal, and Safety teams.
- Problem-solving, coaching, influencing, and facilitation skills.
Benefits:
- Comprehensive health insurance package, including medical, dental, and vision.
- 401k, 4% company match.
- Equity and Bonus.
- Vacation, sick, and holiday time off.
- Monthly mobile stipend.
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