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Computer Operations Support Specialist

4 weeks ago

Colorado Springs, Colorado, United States Insight Global Full time

Job Description

Insight Global is seeking a skilled Computer Operations Support Analyst to be located in the Colorado Springs area. This individual will perform daily system monitoring, operations, and maintenance of program systems in a 24x7 operations and test environment. The candidate will provide first-level technical support to the warfighter and perform initial troubleshooting of all local system hardware, software, and networks. The candidate will document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test, and real-world events. The candidate will also assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO.

Key Responsibilities:

  • Perform daily system monitoring, operations, and maintenance of program systems
  • Provide first-level technical support to the warfighter
  • Document and report all events/issues to the CWO
  • Assist in all hardware/software installations as directed by the local SMEs
  • Create and maintain user accounts as directed by the local ISSO

Requirements:

  • Strong technical skills and knowledge of system hardware, software, and networks
  • Ability to work in a 24x7 operations and test environment
  • Excellent communication and documentation skills
  • Ability to receive tasking and direction from the CCC for all operations, test, and real-world events

Benefits:

  • Pays 40-45/hr