Government Claims Trainer
4 weeks ago
Key Responsibilities:
* Perform claim audits to identify areas for improvement and provide feedback to claims analysts
* Develop and deliver training materials and presentations to department staff
* Collaborate with department leadership to identify staff training needs
* Analyze data and produce reports to track productivity and quality
* Provide support to department staff and internal customers to answer questions regarding claims processing rules and processes
Requirements:
* 3 years of experience in health insurance or related field
* Claims processing knowledge and experience
* Ability to understand and interpret PacificSource contract provisions
* Strong written documentation skills
* Ability to develop and deliver effective training presentations
Our Values:
At PacificSource, we are committed to doing the right thing, working together as one team, and providing excellent customer service. We believe in creating a diverse and inclusive work environment and actively work to advance social justice, equity, diversity, and inclusion in our workplace and community.
Physical Requirements:
* Ability to sit and/or stand for extended periods
* Repetitive motions to include typing, sorting, and filing
* Light lifting and carrying of files and business materials
* Ability to read and comprehend both written and spoken English
* Communicate clearly and effectively
Disclaimer:
This job description indicates the general nature and level of work performed by employees within this position and is subject to change. Employment remains AT-WILL at all times.
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