Government Claims Trainer

4 weeks ago


Springfield, Illinois, United States PacificSource Full time
PacificSource is seeking a skilled Government Claims Trainer to join our team. As a Government Claims Trainer, you will be responsible for providing training and support to our claims analysts to ensure they have the necessary skills and knowledge to process claims efficiently and accurately.

Key Responsibilities:

* Perform claim audits to identify areas for improvement and provide feedback to claims analysts
* Develop and deliver training materials and presentations to department staff
* Collaborate with department leadership to identify staff training needs
* Analyze data and produce reports to track productivity and quality
* Provide support to department staff and internal customers to answer questions regarding claims processing rules and processes

Requirements:

* 3 years of experience in health insurance or related field
* Claims processing knowledge and experience
* Ability to understand and interpret PacificSource contract provisions
* Strong written documentation skills
* Ability to develop and deliver effective training presentations

Our Values:

At PacificSource, we are committed to doing the right thing, working together as one team, and providing excellent customer service. We believe in creating a diverse and inclusive work environment and actively work to advance social justice, equity, diversity, and inclusion in our workplace and community.

Physical Requirements:

* Ability to sit and/or stand for extended periods
* Repetitive motions to include typing, sorting, and filing
* Light lifting and carrying of files and business materials
* Ability to read and comprehend both written and spoken English
* Communicate clearly and effectively

Disclaimer:

This job description indicates the general nature and level of work performed by employees within this position and is subject to change. Employment remains AT-WILL at all times.

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