Restaurant Manager

3 weeks ago


Reading, Pennsylvania, United States Berks Lanes Full time
Overview

As a Restaurant Manager at Berks Lanes, you will be responsible for overseeing the daily operations of our entertainment center. This includes managing the food and beverage program, coordinating with the general manager, and ensuring exceptional guest satisfaction.



Key Responsibilities:


  • Guest Service: Deliver exceptional service to our guests, soliciting feedback and addressing complaints in a timely manner.
  • Operational Execution: Continuously improve operational execution, scheduling staffing levels to meet the center's needs and maximize the guest experience.
  • Business Development: Capitalize on business opportunities in the market area by executing marketing strategies to drive sales.
  • Team Management: Recruit, hire, train, and schedule a talented team of hourly center staff.
  • Leadership: Lead the team and influence them through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximize center productivity.


Requirements:


  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations.
  • Bachelor's degree.
  • Ability to supervise center operations staff.
  • Strong team player with exceptional people development skills.
  • Customer service pro with knowledge of POS register systems.


Work Environment/Physical Demands:


  • Typical entertainment center environment where you will walk, bend, and stand for periods of time, and may lift objects with some assistance.


Become a part of our team and experience the fulfillment of working in a dynamic and fun environment. Berks Lanes offers a competitive total rewards package, including healthcare coverage and performance-based incentives.


The approximate pay range for this position is $55,000 - $65,000 per year. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.


Bowling and entertainment center experience is a plus, but not required. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.



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