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Customer Service Representative
2 months ago
Job Overview
We are seeking a highly skilled and customer-focused individual to join our Amazon Locker+ team as a Customer Service Associate. In this role, you will play a critical part in ensuring our customers receive exceptional service and support at our retail locations.
Duties & Responsibilities- Process customer orders, returns, and prepare for delivery in a fast-paced and dynamic environment
- Assist customers with inquiries and provide support, working through problem-solving scenarios to resolve issues
- Maintain a clean, safe, and organized workspace, adhering to Amazon's high standards
- Manage responsibilities for a Locker+ location, including opening and closing site, and utilizing technology to sort, scan, and prepare orders
- Receive truck deliveries and ensure timely processing
What it's like at Amazon Locker+ locations
- Safe and comfortable working conditions, with a focus on employee well-being
- Engagement with customers in various retail environments, providing a positive experience
- Physical activity involving customer assistance and package sorting, with opportunities for growth and development
- Temperature-controlled and low noise level surroundings, with a relaxed dress code emphasizing safety and comfort
Why You'll Love Amazon
Benefits- Schedule flexibility, with full-time, part-time, and reduced-time options, allowing you to balance work and personal life
- Diverse shift options, including overnight, early morning, and weekend shifts, to accommodate your needs
- Opportunity for Anytime Pay for select employee groups, providing flexibility and financial stability
- State-of-the-art facilities with a focus on safety, providing a secure and healthy work environment
- An inclusive team environment that supports your growth and development, with opportunities for advancement
- Comprehensive benefits and career advancement opportunities, ensuring your long-term success
Requirements:
- Minimum age of 18 with fluency in English, ensuring effective communication with customers
How To Get Started
If you are interested in joining our team, please apply through the Amazon hiring portal. For assistance with the application process or inquiries about switching locations, please contact the Application Help team.
Equal Employment
Amazon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.