Cookie Sales and Operations Manager

5 days ago


Columbia, Missouri, United States Insomnia Cookies Full time
About the Role:
We are seeking a skilled Cookie Sales and Operations Manager to join our team at Insomnia Cookies. As a key member of our management team, you will be responsible for leading our sales and operations efforts, ensuring that our customers receive exceptional service and experience.

Responsibilities:
• Lead and manage a team of cookie sales professionals, providing guidance and support to ensure excellent customer service and sales results
• Develop and implement sales strategies to drive revenue growth and meet or exceed sales targets
• Collaborate with the store operations team to ensure seamless execution of daily operations, including inventory management, scheduling, and training
• Conduct regular performance evaluations and provide constructive feedback to team members
• Foster a positive work environment, promoting teamwork, open communication, and employee engagement

Requirements:
• 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Familiarity with Point of Sale (POS) systems and ability to learn new software quickly
• Strong communication and interpersonal skills, with the ability to lead and motivate a team
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Benefits:
• Competitive hourly compensation: $15-$18 per hour
• Eligibility for end-of-period store bonus
• Comprehensive benefits package, including medical, dental, and vision coverage, starting on the 1st day of the month after 60 days of employment
• Paid time off, including vacation days and personal days of wellness
• Opportunities for career advancement and professional growth

About Us:
Insomnia Cookies is a rapidly growing company with over 300 locations globally. We offer a fun and dynamic work environment, with opportunities for career advancement and professional growth.

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