Champagne Bar Manager

3 weeks ago

New York, New York, United States AccorHotel Full time
Job Title: Champagne Bar Manager

The Champagne Bar Manager is a key role within our luxury hotel, responsible for overseeing the successful planning, organization, and coordination of all food and beverage activities while providing exceptional service to our guests.

Key Responsibilities:

  • Lead a team of colleagues to deliver exceptional service and achieve high levels of customer satisfaction.
  • Ensure compliance with corporate policies, procedures, and local regulations.
  • Manage the opening and closing procedures of the shift, including log book, premeal shift, guest comment card process, and menu engineering.
  • Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
  • Supervise tabletop presentation for meal service and direct service staff.
  • Handle guest complaints in a diplomatic manner and ensure food quality and 100% customer satisfaction.
  • Complete menu knowledge, including breakfast, lunch, dinner, bar, and wine pairing.
  • Maintain inventory of equipment, linen, and other supplies.
  • Manage profit and loss by following cash control/security procedures, manage labor, review financial reports, and take appropriate actions.
  • Monitor and control the Micros system in accordance with guest checks and hotel reports.
  • Monitor speed of service and exercise quality control for both food and beverage.
  • Schedule dining room personnel with forecasted business, ensuring adequate staffing within budgetary goals.
  • Stay up-to-date with industry trends and maintain safety by adhering to stated safety policies and handling guest and employee accidents.
  • Ensure Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.
  • Relay any outlet maintenance needs to the Engineering Department via the work order program.
  • Keep storerooms in a state of readiness, cleanliness, and tidiness.
  • Promote and maintain good employee relations between service, kitchen, and dining room staff.
  • Lead efforts in recruiting, interviewing, and hiring team members, conduct performance appraisals, take disciplinary action, motivate, and train.
  • Develop wine lists and be responsible for the delivery of wine service.
  • Progressively educate staff and work with the culinary team to pair and suggest wines that complement each food menu item.
  • Work on the floor as a sommelier, assisting in service and elevating performance while in direct contact with restaurant patrons.
  • Maintain all wine lists and menus.

Qualifications:

  • A college degree is preferred.
  • Freestanding restaurant experience is necessary, or luxury hotel experience is a plus.
  • Strong food, wine, and liquor knowledge.
  • Excellent customer service skills.
  • Clear, concise written and verbal communication skills in English; a second language is an asset.
  • Proficient in Microsoft Office, specifically Word and Excel.
  • Excellent organizational, interpersonal, and administrative skills, with attention to detail.
  • Ability to meet deadlines, work under pressure, and work independently.
  • Ability to deal with internal and external customers, requiring high levels of patience, tact, and diplomacy to defuse angry situations and collect accurate information to resolve conflicts.
  • Ability to handle multiple tasks.
  • Strong leadership skills and the ability to motivate people.
  • Complete knowledge of P.O.S. system.
  • Ability to calculate and analyze data.
  • Basic business math and accounting skills.
  • Attention to detail and strong sense of urgency.
  • Ability to think out of the box and see the big picture.
  • Must possess high energy, entrepreneurial spirit, motivational leader, effective communicator, desire to provide exceptional customer service, and ability to improve the bottom line.

Remote Work: No

Employment Type: Fulltime

  • Champagne Bar Manager

    4 weeks ago

    New York, New York, United States AccorHotel Full time

    Job Title: Champagne Bar ManagerThe Champagne Bar Manager is a key role in our luxury hotel, responsible for delivering exceptional service and ensuring the highest standards of quality in our champagne bar. As a leader, you will be responsible for managing a team of colleagues to achieve outstanding customer satisfaction, quality service, and compliance...

  • Juice Bar Shift Leader

    4 weeks ago

    New York, New York, United States Baya Bar Full time

    Job OverviewWe are seeking a highly motivated and experienced Juice Bar Shift Leader to join our team at Baya Bar. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our juice bar, providing exceptional customer service, and leading a team of staff to achieve our high standards.Key...

  • Bar Manager

    4 weeks ago

    New York, New York, United States Mēdüzā Mediterrania - New York Full time

    About Médúzá MediterraniaMédúzá Mediterrania is a premier fine dining destination in New York City, offering an unparalleled culinary experience inspired by the rich flavors and traditions of the Mediterranean. Our team is dedicated to providing exceptional service and creating an unforgettable atmosphere for our guests.Job SummaryWe are seeking a...

  • Candy Bar Sales Professional

    3 weeks ago

    New York, New York, United States Dylan's Candy BAR Full time

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Dylan's Candy Bar. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and supporting the day-to-day operations of our business.Key ResponsibilitiesProvide friendly and knowledgeable service to customers, ensuring a...

  • Bar Operations Manager

    4 weeks ago

    New York, New York, United States Gecko New York Full time

    Job OverviewWe are seeking a skilled Bar Operations Manager to lead our bar operations and elevate the guest experience at Gecko New York. The ideal candidate is passionate about the art of mixology, has a knack for delivering excellent customer service, and brings a strong knowledge of beer, wine, and cocktails.Key ResponsibilitiesManage all bar operations,...

  • Bartender/Server for Dueling Piano Bar NYC

    4 weeks ago

    New York, New York, United States Bar 9 Entertainment Corp. Full time

    Job Title: Bartender/Server **Job Summary** We are seeking a skilled Bartender/Server to join our team at Bar 9 Entertainment Corp. in NYC. As a key member of our bar team, you will be responsible for providing exceptional customer service, preparing and serving drinks, and maintaining a clean and welcoming environment. **Responsibilities** * Take drink...

  • Pizza Cook

    4 weeks ago

    New York, New York, United States Heritage Restaurant & Pizza Bar Full time

    Pizza Cook Job DescriptionHeritage Restaurant & Pizza Bar is seeking a skilled Pizza Cook to join our team. As a Pizza Cook, you will be responsible for assisting our team in all aspects of production, including scaling, mixing, sheeting, proofing, baking, and maintaining a clean and safe work environment.Responsibilities:Assist our team in production,...

  • Host - The Face of Docks Oyster Bar

    4 weeks ago

    New York, New York, United States Docks Oyster Bar Full time

    About the RoleThe Host is the first point of contact for our guests, setting the tone for an exceptional dining experience at Docks Oyster Bar. We are seeking a friendly and welcoming individual to join our team as a Host.Key ResponsibilitiesAnswering phones in a polite and hospitable manner, taking reservations and guest requests, and answering guest's...

  • Blo Blow Dry Bar Ambassador

    4 weeks ago

    New York, New York, United States Blo Blow Dry Bar Full time

    Job Title: Guest Services ReceptionistWe are seeking a highly skilled and enthusiastic Guest Services Receptionist to join our team at Blo Blow Dry Bar. As a representative of our brand, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Provide professional,...

  • Hair Color Bar Maintenance Coordinator

    3 weeks ago

    New York, New York, United States Madison Reed Hair Color Bar Full time

    We are Madison Reed, a revolutionary beauty company disrupting the $50 billion industry. Our Hair Color Bars offer a unique experience for clients, with the option to choose from a variety of color services from licensed cosmetologists. We're shaking up the industry with products that raise the bar for doing hair at home.As the Salon Attendant, you will be...

  • Bar Floor Manager

    4 weeks ago

    New York, New York, United States The Goodkind Group Full time

    Job SummaryWe are seeking a skilled and experienced Bar Floor Manager to join our team at The Goodkind Group. As a key member of our hospitality team, you will be responsible for overseeing the operational aspects of our upscale restaurant's bar, with a focus on enhancing sales performance and maintaining high service standards.Key ResponsibilitiesLead and...

  • Bar Assistant

    4 weeks ago

    New York, New York, United States Nine Orchard Full time

    Job SummaryWe are seeking a highly motivated and organized Bar Assistant to join our team at Corner Bar, a renowned restaurant located in the Nine Orchard Hotel. As a Bar Assistant, you will play a crucial role in ensuring the smooth operation of our bar, providing exceptional service to our guests, and maintaining a clean and organized workspace.Key...

  • Blo Blow Dry Bar Receptionist

    3 weeks ago

    New York, New York, United States Blo Blow Dry Bar Full time

    We are seeking a highly skilled and friendly Guest Services Receptionist to join our team at Blo Blow Dry Bar. As a key member of our front-of-house team, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience from start to finish.Key Responsibilities:Provide warm and welcoming service...

  • Senior Communications Manager

    3 weeks ago

    New York, New York, United States eCruit Full time

    Job Title: Senior Communications ManagerAbout the Role:We are seeking a highly skilled Senior Communications Manager to join our team at eCruit. As a key member of our communications team, you will be responsible for developing and implementing global communications strategies to drive brand awareness for our luxury champagne brand, Armand de Brignac.Key...

  • Bar Operations Manager

    3 weeks ago

    New York, New York, United States Russell Tobin Full time

    We are seeking a skilled Lounge Management Specialist to oversee daily operations at an upscale Piano Lounge. The ideal candidate will have experience as a Maitre D' or similar role at a high-end establishment and be ready to take on a management position.Key Responsibilities:Staff Management: Train, supervise, and motivate staff, including pianists,...

  • Financial Operations Manager

    3 weeks ago

    New York, New York, United States Milk Bar Full time

    Job OverviewMilk Bar is seeking a highly skilled Financial Operations Manager to drive strategic financial planning and analysis. As a key member of our team, you will be responsible for managing financial processes, delivering actionable insights, and collaborating with cross-functional teams to achieve business objectives.Key Responsibilities:Own the...

  • Bar Manager Part-Time

    4 weeks ago

    New York, New York, United States The Bryant Park Hotel Full time

    The Bryant Park Hotel is seeking a skilled Bar Manager to oversee the daily operations of our luxurious cocktail lounge. As a key member of our team, you will be responsible for ensuring exceptional service standards, managing beverage and labor costs, and maintaining a clean and organized environment.Key responsibilities include:Directing and organizing the...

  • Bar Manager

    4 weeks ago

    New York, New York, United States Gecko Hospitality - NY Full time

    Job OverviewGecko Hospitality - NY is seeking an accomplished Bar Manager to oversee daily bar operations and lead a high-energy team in a bustling SoHo location. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional customer service.Key Responsibilities:Operational Leadership: Ensure...

  • Bar Support

    3 weeks ago

    New York, New York, United States Oak View Group Full time

    Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.The company offers a 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...

  • Bar Support Specialist

    3 weeks ago

    New York, New York, United States Dave & Buster Full time

    Job Title: Bar Support SpecialistJob Summary:As a Bar Support Specialist at Dave & Buster's, you will play a vital role in ensuring the bar area is clean, stocked, and ready for service. You will assist bartenders in maintaining a high level of customer satisfaction by providing prompt and friendly service. Key Responsibilities:Assist bartenders in...