Technical Network Specialist II

7 days ago


Mishawaka, Indiana, United States Windstream Full time

Kinetic, a premier internet solutions provider, is revolutionizing the way people connect and communicate. As a Technical Network Specialist II, you will play a vital role in delivering ultra-fast, reliable internet to consumers and small businesses across the U.S.

Our team of skilled professionals uses cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.

This position requires technical expertise and excellent customer service skills to create meaningful connections with customers and build long-term relationships.

Key Responsibilities:
  • Perform routine installation, maintenance, and repair activities for network systems, including voice, data, network, transport, and video equipment
  • Present and conduct yourself in a professional manner, promoting a positive company image to the public
  • Complete post-installation tests for call processing functionality
  • Perform monthly routine maintenance tasks and coordinate central office translations activities
Requirements:
  • Bachelor's degree in a technical discipline and 4-6 years of technical/telephony experience, or 6+ years of directly related telephony or network operations experience, or an equivalent combination of education and directly related experience
  • Ability to work outside in all weather conditions and use equipment with maximum load capacity of 275 lbs
  • Capability of working aloft, climbing, bending, pulling, reaching overhead, and lifting up to 50 lbs
  • Valid driver's license and safe driving record
Benefits:
  • Competitive salary: $65,000 - $90,000 per year (based on location and experience)
  • Medical, dental, vision insurance plans
  • 401(k) plan
  • Health and flexible savings account
  • Life and AD&D, spousal life, child life insurance plans
  • Educational assistance plan
  • Identity theft, legal, auto, home, and pet insurance

We are an equal opportunity employer and celebrate the diversity of our employees. At Kinetic, we believe that everyone deserves an opportunity to succeed and grow. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.


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