Customer Service Ambassador

6 days ago


Tomball, Texas, United States GenAlpha Inc Full time

Why Choose GenAlpha Inc?


At GenAlpha Inc, our mission is to provide award-winning customer service that exceeds our clients' expectations. We believe that our success is directly tied to the satisfaction of our customers, and we're committed to creating an exceptional experience for everyone who interacts with us.



About the Role


We're seeking a highly motivated and charismatic Customer Service Ambassador to join our team. As a key member of our client support team, you will be responsible for delivering top-notch customer service and ensuring that our clients' products and services are showcased in the best possible light.



What You'll Do



  • Provide exceptional customer service to clients via phone, email, and chat
  • Develop strong relationships with clients to understand their needs and preferences
  • Stay up-to-date on product knowledge and industry trends to effectively promote our clients' offerings
  • Work collaboratively with our sales and marketing teams to drive business growth and revenue
  • Maintain accurate records and reports to track customer interactions and sales performance


Requirements


To succeed in this role, you'll need:



  • 0-3 years of experience in retail and/or customer service
  • Previous sales experience is preferred but not required
  • An extroverted and outgoing personality with excellent communication skills
  • The ability to multitask and work under pressure in a fast-paced environment
  • A positive attitude and a passion for delivering exceptional customer service


We Offer


As a valued member of our team, you'll enjoy:



  • In-depth training and development opportunities to help you grow your skills and advance your career
  • Cross-functional training in multiple departments to broaden your expertise
  • Merit-based rewards and bonus opportunities to recognize your hard work and dedication
  • Free access to exclusive events, such as sporting games, concerts, and team dinners
  • Performance-based travel opportunities to reward your achievements
  • Competitive compensation with uncapped earning potential
  • A dynamic and supportive team-oriented environment


Salary


Our estimated salary for this role is $45,000-$60,000 per year, based on location and experience.



Location


This role is located at our headquarters in [location], with the option to work remotely part-time.



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