Diagnostic Systems Specialist
7 days ago
We are a leading innovator in diagnostic and enterprise imaging solutions, designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment.
Our medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record.
Estimated Salary: $35.12 - $41.51 per hourJob DescriptionAs an Imaging Service Engineer I, you will be responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager.
Duties and Responsibilities:- Perform preventative maintenance as directed.
- Perform unscheduled maintenance work with the assistance of technical support.
- Install and de-install products and peripheral equipment as directed with some assistance.
- Maintain excellent working relations with field personnel, home office personnel, and management.
- Maintain timely and effective communications with management team to escalate issues and customer concerns.
You will also perform administrative duties associated with the job, including electronic expense reports, weekly timecards, electronic reporting functions such as work orders, service appointments, start times, parts inventory, consumption and returns, assigned computer-based training, and QA/RA work.
Required Skills and Qualifications:- Associates degree in electrical engineering, electronics or computer science discipline, or equivalent experience.
- Minimum one year of previous field service experience.
- Knowledge of assigned equipment to provide timely repair and effective maintenance.
- Active listening skills and above average customer service skills.
- $32.69 - $38.46 hourly (depending on experience) + $3,000 Bonus Opportunity
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
- Company Car
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