Multi-Site Store Manager

1 day ago


Warren, Michigan, United States University Gear Shop Full time
Job Title: Multi-Site Store Manager

University Gear Shop is seeking a highly skilled and experienced Multi-Site Store Manager to oversee the daily operations of our retail stores in Clinton Township and Warren, MI. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing sales team.

Key Responsibilities:
  • In-Store Selling Effectiveness: Demonstrate exceptional customer service skills, drive store sales and traffic results, and execute strategic merchandising initiatives.
  • Direct Selling Effectiveness: Build relationships with campus departments and organizations, promote branded merchandise, and work with the support team to source and deliver products.
  • Team Leadership: Oversee and manage the Site Supervisor and part-time sales associates, provide coaching and feedback, and lead team meetings and performance reviews.
  • Operational Excellence: Implement action plans to improve key performance indicators, maintain inventory control, and manage controllable expenses.
Requirements:
  • 5+ years' retail store management experience, with a proven track record of driving sales growth and improving customer satisfaction.
  • Experience staffing and leading a high-performing sales team, with a focus on customer service and sales results.
  • Strong technical expertise in point-of-sale systems and troubleshooting POS issues.
  • Proficiency with Microsoft Office suite of products, especially Outlook, Excel, Word, and Teams.
What We Offer:
  • An annual salary of $60,000.00.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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