Business Systems Analyst
4 weeks ago
About the role at Global Channel Management:
As an IT Business Analyst, you will provide day-to-day support and troubleshooting of user and application problems within a specific business area.
You will collaborate with other IT staff and internal customers in new product reviews, tests, and pilots.
Key responsibilities include:
- Documenting system functions and cross-functional processes for the IT group and for selected items for internal business customers.
- Providing consulting support on processes and systems issues.
- Eliciting, documenting, and analyzing stated requirements and functional specifications for cross-functional projects.
- Collaboratively designing customer review and approved solutions with senior team members.
- Proactively leveraging business and functional knowledge of one or more key areas to design solutions that address business needs.
- Identifying operational inefficiencies, conflicting business practices, and integration issues, suggesting alternative solutions.
- Integrating project activities with Quality Assurance and Software Development teams to ensure successful implementation and support of projects.
- Fostering and maintaining productive relationships with internal teams and business partners.
- Maintaining all project tasks through the production ticket system or project server on a weekly basis.
Requirements include 5+ years of experience in a similar role.
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