Senior Technical Business Integration Specialist

7 days ago


New York, New York, United States Herald Full time
About Us

Herald is a digital infrastructure company that builds solutions for the commercial insurance industry. We provide a single API for developers to get quotes from multiple carriers, and we're looking to expand our infrastructure.

The Role

We're seeking a Senior Technical Business Analyst to become the subject matter expert on Herald's integrations with insurance carriers. You will work closely with Product Managers to understand the customers and use cases for the integrations, and you will be responsible for analyzing partner technology to understand and communicate how we can integrate the partner into our current infrastructure.

This is a key role in our product development process, and you will be working at the heart of our new product development. You will report to the Director of Integrations, Max Perkins.

Responsibilities
  • Be the subject matter expert on the details and product requirements of integrations
  • Work closely with the Product, Engineering, and QA functions to drive product delivery
  • Perform up-front research on new API integrations
  • Identify new product feature requirements
  • Define testing requirements for the engineering team
  • Write clear documentation of integrations so that they can be digested by internal and external teams
What You Bring
  • 4+ years of professional experience
  • 3+ years of working with commercial insurance industry/products
  • 3+ years of experience working with API integrations
  • Analytical or technical skillset
  • Strong written, visual, and spoken communication skills with the ability to make complex concepts digestible across audiences
  • Collaborative attitude and excitement to work with team members across functions
  • A curiosity and affinity for learning and growth
What We Bring
  • Competitive compensation packages based on experience
  • Company equity
  • Remote-first company with a cluster in the Northeast (Boston and NYC)
  • Relocation stipend (if you want to join us in the Northeast)
  • Quarterly in-person meetups (on the company)
  • 20 days of PTO (that roll over) + 12 company holidays + 5 sick days
  • Quality health, vision, and dental insurance
  • Pre-tax commuter benefits to be used towards parking & transit costs for those working hybrid in our offices
  • 401K plan
  • $500 additional home office stipend (beyond the standard equipment)
  • Parental leave for all kinds of parents (including adoption and foster care)


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