Senior Leasing Operations Manager

5 days ago


Cleveland, Ohio, United States Fairstead Full time

Fairstead, a purpose-driven real estate firm, seeks an experienced Senior Leasing Operations Manager to oversee leasing operations across our expansive portfolio of over 25,000 apartments.

**Job Summary:**

The ideal candidate will possess exceptional leadership skills, a deep understanding of affordable housing regulations, and a strong ability to multitask in a fast-paced environment.

Responsibilities:

  • Lead a team of leasing specialists to ensure timely completion of leases and accurate data entry into property management software.
  • Develop and implement strategies to minimize property vacancy loss and maximize rental income.
  • Cultivate excellent communication with residents, staff, and external stakeholders to maintain a positive reputation for Fairstead.
  • Maintain thorough knowledge of HUD regulations, Section 8, and LIHTC Tenant Income Certification processes.
  • Collaborate with compliance staff to ensure adherence to all regulatory requirements and standards.
  • Provide ongoing training and support to staff members to promote efficiency and effectiveness.
  • Monitor and report on key performance indicators (KPIs) to inform business decisions and drive growth.

Requirements:

  • Bachelor's degree in Business Administration, Real Estate Management, or related field; or equivalent work experience.
  • COS (Certified Occupancy Specialist) certification required.
  • Minimum 3 years of experience in property management, affordable housing, or a related field.
  • Strong proficiency in property management software, such as Yardi and MS Office Suite.
  • Excellent problem-solving skills and ability to handle difficult situations diplomatically.
  • Demonstrated leadership skills and ability to motivate team members.
  • Ability to work independently and collaboratively as part of a dynamic team.

Benefits:

  • Competitive salary: $65,000 - $80,000 per year.
  • Generous benefits package, including medical, dental, vision, and 401(k) matching.
  • Flexible work schedule and opportunities for professional growth and development.
  • A dynamic and inclusive work environment that values diversity and employee well-being.

About Fairstead:

Fairstead is a mission-driven company dedicated to building sustainable communities through innovative approaches and interdisciplinary expertise. Our commitment to high-quality, affordable housing drives our passion for delivering exceptional results.



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