Digital Solutions Specialist
3 weeks ago
We are seeking a skilled and dedicated Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for providing technical support and repair services to our customers in a dynamic environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team environment.
Key Responsibilities
- Diagnose and repair mechanical, software, network, and system failures using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Report product failure trends and serviceability issues to managers with supported documentation.
- Provide efficient, responsive, and accurate field/shop/on-site maintenance to meet and exceed customer demands.
Requirements
- Typically requires general and/or vocational training plus 2 to 4 years of related experience.
- An Associate's degree in electronics or electrical engineering from an accredited college or technical school or equivalent experience.
- Direct experience working as a field technician.
- Ability to travel with a valid driver's license and acceptable driving record.
Company Overview
About Canon Solutions America, Inc. - We empower companies of all sizes to succeed by supplying market-leading enterprise, production, and large-format printing solutions, supported by exceptional professional service offerings. With a dedication to promoting professional innovation, we help drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., we are headquartered in Melville, NY, and have sales and service locations across the U.S. Our parent company, Canon Inc., ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. For more information, please visit our website.
Workstyle Description
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
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