Executive Director of Wellness Operations
3 weeks ago
As a key member of our team, the General Manager will be responsible for leading the Restore studio in the community to create brand awareness, drive traffic, leads, and membership, and overall sales.
This individual will oversee the studio's performance, team members, KPI management, and marketing events. A successful General Manager at Restore will have previous management experience, a passion for wellness, and for helping people.
With the guidance of the Area Manager, this individual will manage the day-to-day operations of the studio and develop a team in a fun, engaging, and inclusive environment.
Key Responsibilities:- Meet performance metrics (KPI's), revenue, ordering, inventory, payroll, and facilities maintenance
- Execute and coordinate company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach), and manage local grassroots marketing initiatives
- Plan, and assign daily, weekly, and monthly goals, providing excellent customer service and directing work tasks
- Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews, and by providing recognition to high performers
- Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals through community events, partnerships, B2B, and word-of-mouth referrals
- Ensure a safe and clean studio environment for members and guests
Ability to work flexible schedules including on weekends and holidays as directed by business needs.
Minimum 3-5 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination.
Previous management experience in the health, wellness, fitness, or retail industry strongly preferred.
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients.
Ability to multi-task and manage client and staff concerns.
Intermediate computer skills.
Flexible to work day, evening, and/or weekend hours as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Medical, dental, vision, disability, and life insurance within 30 days.
~ 401k retirement plan with vested employer match.
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