EDI Project Specialist
4 weeks ago
At Chef Works, we're a global leader in the culinary fashion industry, driven by our core values of quality, integrity, and teamwork. As an EDI Project Specialist, you'll be an integral part of our journey, working to ensure seamless electronic data exchanges with our trusted trading partners, while helping to drive operational efficiency across the organization.
This role requires a deep understanding of EDI documents (850, 855, 856, 810, etc.) and their application to each Trading Partner's specific requirements. You will provide technical support during and after EDI implementations, troubleshoot issues, and work collaboratively with multiple teams within IT and Operations to resolve problems and identify opportunities for process improvements.
Key Responsibilities:- Analyze EDI requirements for each implementation and identify unique or complex circumstances.
- Troubleshoot and resolve EDI-related issues, deploying solutions to prevent recurrence.
- Create and maintain project schedules for each EDI implementation to ensure accountability for critical tasks.
- Provide advice and training on EDI capabilities, especially when onboarding new Trading Partners.
- Serve as a liaison between clients and internal/external IT or Developer resources to implement and support EDI workflows, maintaining communication with Trading Partners.
- Build strategic partnerships with the sales team to ensure client needs are accurately addressed, building trust and delivering timely results.
- Develop KPIs and reporting metrics to monitor supplier data accuracy, trending, and exceptions.
- Periodically review systems to ensure client needs are met and recommend modifications as necessary.
- Stay current with technological developments in the EDI and internet fields.
- Optimize the use of organizational resources, ensuring efficiency.
- Act as a backup for sending EDI documents when needed.
- Associate's degree in Computer Science or related field (Bachelor's degree preferred).
- Minimum of three years of experience in an EDI service center or Operations environment.
- Ability to work effectively in a fast-paced, team-based Operations/IT setting.
- Strong communication skills, with the ability to collaborate across all levels of the organization.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Project.
- Working knowledge of Warehouse Management Systems (WMS).
- Intermediate knowledge of Electronic Data Interchange (EDI) principles.
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