Desktop Support Specialist

3 weeks ago


Milwaukee, Wisconsin, United States FlexTrade Systems Inc. Full time
Job Description

FlexTrade Systems Inc. is a leading provider of customized multi-asset execution and order management trading solutions for financial institutions. We are seeking a skilled Desktop Support Engineer to join our Corporate IT team.

The successful candidate will work directly with internal teams, technology departments, and back-office departments to support and maintain business-critical systems, infrastructure, and cloud applications across our global footprint.

Key Responsibilities
  • Support and maintain Windows 10, 11, and MAC OSX workstations in physical and virtual environments.
  • Troubleshoot MS Outlook O365 email and other MS Office applications.
  • Conduct audits on existing hardware and software to verify authorized use and maintain inventory of all hardware and software.
  • Maintain established standards and criteria for the performance of networks, PCs, and related equipment and software.
  • Support and troubleshoot mobile devices, printers, and other peripherals.
  • Develop and maintain detailed and accurate documentation of FlexTrade systems and processes.
  • Develop and maintain accurate records of all systems and software assets and inventory.
  • Ability to manage projects, prioritize workload, and multitask.

Requirements
  • Bachelor's Degree in Computer Science or related field.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills.
  • Ability to work well in teams as well as independently.
  • Strong Attention to detail.
  • Proactive and shows initiative in completing projects or tasks with little supervision.
  • Ability to interact with all levels of staff including senior management.

About FlexTrade Systems Inc.
We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

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