Transportation Operations Coordinator
4 weeks ago
Vectour Group is seeking a skilled Dispatcher to join our team in Atlanta, GA. As a Dispatcher, you will play a critical role in delivering exceptional customer service to our clients and passengers. Your primary responsibilities will include scheduling and dispatching operators and drivers, ensuring the efficient operation of vehicles dedicated to passenger transport.
Key Responsibilities
- Schedule and dispatch operators and drivers to ensure timely and efficient service delivery.
- Manage records, logs, and schedules of incoming calls, monitoring and controlling actions taken during each interaction.
- Prepare comprehensive reports capturing and analyzing activities throughout your shift.
- Communicate effectively with operations staff regarding scheduling or passenger issues.
- Maintain a professional demeanor and appearance at all times.
Requirements
- High school diploma or equivalent (G.E.D.).
- At least one (1) year of dispatch operations experience within the transportation industry.
- Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback.
- Customer service-oriented mentality with keen attention to detail.
- Proficiency in both verbal and written communication.
Benefits
- Competitive Pay
- Advancement Opportunities
- Medical, Dental, Vision, Disability and Life Insurance
- 401K With Employer Match
- 7 Paid Holidays
- Paid Sick Leave
- Paid Vacation
- Great Coworkers
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