Customer Service Team Lead
7 days ago
Job Description:
As a Customer Service Supervisor with Unifi Aviation, LLC, you will play a vital role in ensuring the smooth operation of our airport facilities. This position requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Schedule and coordinate daily activities of employees to ensure efficient operations.
- Maintain a safe working environment by enforcing company policies and procedures.
- Develop and implement effective training programs to enhance employee performance.
- Manage employee relations, including disciplinary actions and conflict resolution.
- Collaborate with management to address any problems or issues.
- Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Requirements:
- Valid Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete SIDA training to obtain airport authority identification security.
- 2+ years of relevant experience in customer service or a related field.
Salary: Estimated $60,000 - $80,000 per year based on experience and location.
Benefits:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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