Customer Service Liaison

5 days ago


Largo, Florida, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and requests with accuracy and efficiency
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Provide product information and support to customers
  • Identify and implement opportunities to improve customer satisfaction and loyalty
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in customer service software and systems
  • High school diploma or equivalent required; associate's or bachelor's degree preferred


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