Field Sales Ambassador

4 weeks ago


Salt Lake, Utah, United States Rivian Automotive Full time
About Rivian

Rivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a passion for adventure. We're seeking a highly motivated and customer-focused individual to join our team as a Field Sales Guide.

Role Summary

This is a proactive job posting, allowing us to build a pipeline of qualified candidates for future openings. You will be contacted if a position matching your qualifications becomes available.

Key Responsibilities
  • Deploy Rivian's sales strategy at your location, generating demand and engaging with the community.
  • Act as a Rivian brand and product specialist, evangelizing our mission and product vision.
  • Provide exceptional support to prospective customers, fans, and Rivian owners throughout their journey with our brand and products.
  • Manage lead engagement, qualification, capture, and scoring to shepherd prospective customers through a sales pipeline.
  • Engage with customers, asking open-ended questions to understand their needs and recommend suitable products and services.
  • Maintain accurate and up-to-date customer records in the CRM system.
  • Accountable to KPIs that involve customer contacts handled, SLA responses, lead captures, demo drives scheduled, and other goals ensuring the collective success of Rivian.
What We Offer

As a Field Sales Guide, you will be at the forefront of creating memorable moments that encourage prospective customers, fans, and community members to engage with our brand. You will thrive in ambiguous and unexpected environments, tackling challenges with a flexible and solution-oriented mindset.

We are seeking engaging and enthusiastic individuals who have a passion for people, education, technology, and clean energy solutions. If you're a customer-first approach and results-driven individual who can demonstrate an understanding of how each interaction supports the broader customer experience, we encourage you to apply.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.



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