CSA Management Specialist

1 month ago


Hopewell, Virginia, United States City of Hopewell, VA Full time
Job Summary

The City of Hopewell, VA is seeking a highly skilled CSA Management Specialist to ensure the quality of treatment services provided to youth and families funded through the Children's Services Act (CSA). This role is responsible for conducting site-based/file utilization reviews, communicating with case managers, private providers, and FAPT/CPMT members.

Key Responsibilities
  • Conduct site-based/file utilization reviews and communicate with case managers, private providers, and FAPT/CPMT members.
  • Screen FAPT referrals for required information, appropriate staffing, eligibility criteria, and timeliness.
  • Monitor implementation of service plans and results for ongoing cases to determine suitability of services, utilizing clinical information.
  • Communicate with the Family Assessment and Planning Team (FAPT) and the Community Policy and Management Team (CPMT) members, service providers, case managers, and family members.
  • Interpret and apply state and local regulations, policies, and procedures related to the Children's Services Act.
  • Provide information to help case managers in selecting service providers.
  • Review the impact of utilization management policies and procedures of the CSA process, services provided, and costs incurred; make recommendations for changes.
  • Maintain familiarity with available resources, their strengths, weaknesses, and criteria for services provision to assist case managers in making appropriate referrals.
  • Receive and respond to incoming calls.
  • Assist with agency disaster response activities.
  • Assist the CSA Manager of Children's Services in duties related to CPMT and FAPT.
Requirements
  • Requires a Bachelor's Degree in Human Services or a related field, supplemented by four (4) years of progressively responsible human/social services experience; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.
  • Must possess and maintain a valid state driver's license with an acceptable driving history.
Work Environment

This role involves routine and frequent exposure to bright/dim light, dusts and pollen, extreme heat and/or cold, and wet or humid conditions.



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