Medical Records Specialist with Exceptional ROI Expertise
7 days ago
About MRO Corporation
MRO Corporation is a leading provider of medical records management services. Our company values its employees and strives to create a positive work environment.
Compensation
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
Job Description
We are seeking a highly skilled Medical Records Specialist to join our team. As a key member of our team, you will be responsible for providing support at client sites for Release of Information (ROI) requests.
Responsibilities
- Determine which patient records to release by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources.
- Answer phone calls concerning various ROI issues, provide verbal communication and problem-solving skills.
- Respond to walk-in customers requesting medical records, log information provided by customer into ROI On-Line database.
- Process requests from physician offices on a priority basis, fax information to the physician office, if necessary.
- Log medical record requests into ROI On-Line database.
- Scan medical records into ROI On-Line database.
- Ensure compliance with site facility policies and regulations.
- At specified sites, handle and record cash payments for requests.
Required Skills and Qualifications
- Demonstrate proficiency using computer applications, enter data into computer systems, experience with internet required.
- Show ability to work independently and meet production goals established by MRO.
- Strong verbal communication skills, demonstrated success responding to customer inquiries.
- Demonstrate attention to detail working in an environment that requires precision.
- Prioritize tasks and responsibilities while maintaining dependability.
- High School Diploma/GED required, prior work experience in Release of Information in a physician's office or HIM Department preferred.
- Bilingual in Spanish, both written and verbal communication required.
Benefits
We strive to match the right applicant with the right position. MRO Corporation is an Equal Opportunity Employer.
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