Medical Records Specialist with Exceptional ROI Expertise

7 days ago


Odessa, Texas, United States MRO Corporation Full time

About MRO Corporation

MRO Corporation is a leading provider of medical records management services. Our company values its employees and strives to create a positive work environment.

Compensation

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.

Job Description

We are seeking a highly skilled Medical Records Specialist to join our team. As a key member of our team, you will be responsible for providing support at client sites for Release of Information (ROI) requests.

Responsibilities

  1. Determine which patient records to release by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources.
  2. Answer phone calls concerning various ROI issues, provide verbal communication and problem-solving skills.
  3. Respond to walk-in customers requesting medical records, log information provided by customer into ROI On-Line database.
  4. Process requests from physician offices on a priority basis, fax information to the physician office, if necessary.
  5. Log medical record requests into ROI On-Line database.
  6. Scan medical records into ROI On-Line database.
  7. Ensure compliance with site facility policies and regulations.
  8. At specified sites, handle and record cash payments for requests.

Required Skills and Qualifications

  • Demonstrate proficiency using computer applications, enter data into computer systems, experience with internet required.
  • Show ability to work independently and meet production goals established by MRO.
  • Strong verbal communication skills, demonstrated success responding to customer inquiries.
  • Demonstrate attention to detail working in an environment that requires precision.
  • Prioritize tasks and responsibilities while maintaining dependability.
  • High School Diploma/GED required, prior work experience in Release of Information in a physician's office or HIM Department preferred.
  • Bilingual in Spanish, both written and verbal communication required.

Benefits

We strive to match the right applicant with the right position. MRO Corporation is an Equal Opportunity Employer.



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