Field Engineer

4 weeks ago


San Diego, California, United States Ledgent Technology Full time

Job Summary:

Ledgent Technology is seeking a skilled Field/Onsite Engineer or IT Help Desk professional to join our team. As a Field/Onsite Engineer or IT Help Desk professional, you will provide support and complete small engagements/small projects, both remotely and onsite, for our clients. This includes installing networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.

Key Responsibilities:

  • Provide technical support and complete small engagements/small projects for clients
  • Install and configure networking equipment
  • Set up and configure workstations
  • Install and update software
  • Troubleshoot technical issues

Requirements:

  • 3 years minimum Field/Onsite Engineer or IT Help Desk experience
  • Previous MSP experience is strongly preferred
  • Strong aptitude for Customer Service
  • Ability to self-schedule and project plan for small engagements
  • Ability to organize and manage multiple priorities
  • Excellent analytical, verbal, and written communication skills
  • Ability to adapt quickly to new technologies and changing business requirements
  • Able and willing to collaborate as part of a team
  • Respond to emergency situations effectively, maintaining poise and focus

Preferred Qualifications:

  • Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix
  • Bachelor's degree (in a related field) or equivalent experience

Ledgent Technology is an equal opportunity employer and welcomes applications from diverse candidates. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.



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