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The Testing Sr Analyst is a seasoned professional role that requires in-depth disciplinary knowledge and contributes to the development of new techniques and the improvement of processes and work-flow for the area or function. This role integrates subject matter and industry expertise within a defined area, requiring an in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.
Responsibilities:- Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production, working closely with technology project managers, UAT professionals, and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
- Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements.
- Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases, and scripts.
- Executes test scripts according to application requirements documentation, identifying defects and recommending appropriate course of action, and performs root cause analyses.
- Coordinates multiple testers and testing activities within a project, retesting after corrections are made to ensure problems are resolved.
- Documents, evaluates, and researches test results for future replication, identifying, recommending, and implementing process improvements to enhance testing strategies.
- Interfaces with client leads and development teams, exhibiting sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
- Makes evaluative judgments based on analysis of factual information in complicated and novel situations, participating in test strategy meetings, and having direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
- Requires sound and comprehensive communication and diplomacy skills to exchange complex information, providing metrics related to the cost, effort, and milestones of Quality activities on a project level, and acting as advisor and mentor for junior members of the team.
- Regularly assumes informal/formal leadership role within teams, performing other duties and functions as assigned, and appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
- 5-8 years Testing Analyst experience recommended.
- Know Your Customer (KYC) System knowledge a plus.
- Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC, knowledge of relevant operating systems, languages, and database tools, knowledge of defect tracking systems and processes, including change management, knowledge of automated regression testing tools, experience of testing trading platforms or similar software, and ability to work under pressure during tight deadlines.
- Requires methodical approach to testing and problem-solving, requires theoretical and analytical skills, with demonstrated ability in planning and operations, excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value, and specific software languages will be dependent on the area of business.
- Bachelor's/University degree or equivalent experience.
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