Customer Service Representative
4 weeks ago
At Access, we are committed to helping people live their healthiest and fullest lives. As a Customer Service Specialist, you will play a vital role in supporting our mission by providing exceptional customer service to our clients and stakeholders.
Key Responsibilities:
- Provide customer-focused support in a high-volume community counseling center
- Answer phone calls, take messages, and schedule client appointments
- Set up charts, file, archive, and purge charts, as well as bill for medical services visits
- Register new clients for services
- Perform other duties as assigned
Requirements:
- Minimum 1 year of experience in a clerical support role
- Computer skills and experience working with electronic health records
- Excellent communication, customer service, and organizational skills
- Bilingual English and Spanish speaking a plus
About Access:
Access is a nonprofit organization dedicated to helping people live their healthiest and fullest lives. We believe in work with a purpose and are committed to making a positive impact in our community.
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