Restaurant Operations Manager

5 days ago


Gastonia, North Carolina, United States Taco Bell Full time
Company Overview

Fulenwider KFC/Taco Bell is a dynamic and customer-centric organization that values its employees as essential partners in delivering exceptional service. With a focus on creating a positive work environment, we empower our team members to grow and thrive in their roles.

Job Summary

We are seeking an experienced and motivated Assistant Manager to join our team. This individual will play a critical role in ensuring the smooth operation of our restaurants, focusing on customer satisfaction, employee engagement, and quality service delivery.

Key Responsibilities
  • Customer Service: Ensure that customers receive exceptional service, addressing their needs promptly and professionally.
  • Team Management: Direct and motivate a high-performing team to achieve sales goals, maintain cleanliness, and adhere to company standards.
  • Inventory Management: Monitor and control inventory levels, minimizing waste and optimizing stock replenishment.
Requirements
  • Leadership Skills: Proven ability to lead and manage teams effectively, with strong communication and interpersonal skills.
  • Customer Focus: Demonstrated commitment to delivering exceptional customer experiences, with a passion for resolving customer complaints.
  • Technical Skills: Basic business math skills, ability to operate restaurant equipment, and proficiency in computer software applications.
Benefits
  • Competitive Compensation: Salary range $12.00 to $17.00 per hour, dependent on experience.
  • Benefits Package: 401(k) plan with company match, health insurance, dental insurance, paid vacations, and comprehensive training program.
Working Conditions

The ideal candidate will be able to lift up to 25 pounds, push/pull up to 90 pounds, and work in a fast-paced restaurant environment. A valid driver's license, reliable transportation, and a high school diploma or equivalent are also required.



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