Automotive Technician Role at Auto Centers

1 week ago


Mattoon, Illinois, United States Auto Centers Full time
Job Summary

We are seeking a skilled Automotive Technician to join our team at Auto Centers. As an essential member of our service team, you will be responsible for performing repairs and services on customer and dealership vehicles within established productivity, safety, and efficiency guidelines.

Key Responsibilities
  • Review vehicle history and any relevant factory bulletins to identify potential issues and ensure accurate repairs.
  • Conduct system diagnostics and automotive trouble shooting to diagnose complex problems.
  • Communicate with management to obtain approval for necessary repairs and provide customers with detailed estimates.
  • Order parts as needed and return saved items to the customer or manufacturer.
  • Collaborate with colleagues to achieve customer retention goals and provide daily status updates.
  • Perform various vehicle repairs after obtaining approval and receiving necessary parts.
  • Test drive vehicles to verify repair quality and accuracy.
  • Notify dispatchers, advisors, or electronic systems of job completion and document final notes.
Requirements
  1. Technical Skills: Strong understanding of automotive systems and components, including engines, transmissions, brakes, electrical systems, and computerized diagnostics.
  2. Communication Skills: Effective verbal and written communication to interact with customers, explain repairs, and collaborate with service team members.
  3. Problem-Solving Abilities: Ability to troubleshoot and diagnose complex automotive issues and determine effective repair solutions.
  4. Attention to Detail: Precision is critical in automotive repair to ensure tasks are performed correctly and safely.
  5. Customer Service Orientation: Interact directly with customers, addressing concerns professionally and providing excellent service.
  6. Safety Standards: Prioritize safety in all aspects of work, following proper procedures, handling hazardous materials responsibly, and using personal protective equipment as needed.
Preferred Qualifications

Prior education, experience, or training in automotive technology, mechanics, or a related field; or equivalent combination of education and experience may be considered.

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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