Stringed Instrument Craftsman

Guitar Center fosters a unique culture for musicians, featuring opportunities for professional development and comprehensive benefits.

The Luthier position at Guitar Center involves performing maintenance and repair services on customer-owned guitars while ensuring excellent customer experiences.

As our Repair Technician, you will:

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work

We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

Guitar Center provides a unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour

A few key characteristics that make our Repair Technicians successful include:

• Customer Focus: Understands customer service principles, and able to provide an excellent customer experience
• Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them

For our employees who are musicians we offer robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

The estimated salary for this position is approximately $50,000-$70,000 per year, based on location and industry standards.