Strategic Operations Manager, Medical Billing

1 week ago


Los Angeles, California, United States Codemax Medical Billing Full time

Job Summary:

Codemax Medical Billing seeks a Strategic Operations Manager to support the Chief Operating Officer in driving strategic initiatives, managing organizational changes, and ensuring effective communication throughout the company.

This role is critical in helping shape the future of our operations and maintaining seamless execution across departments.

Key Responsibilities:

  • Oversee strategic initiatives: Manage and execute key projects in line with company goals, ensuring successful outcomes and alignment with the COO's objectives.
  • Organizational change & communication: Lead change management efforts by developing and overseeing internal communication initiatives to ensure smooth transitions and strong engagement across the organization.
  • Process & procedure documentation: Create and maintain comprehensive documentation for key processes, ensuring consistency and efficiency across teams.
  • Coordinate executive communications: Serve as a primary point of contact for executive-level communications, ensuring timely and accurate information flow between departments and leadership.
  • Manage escalations: Act as the go-to person for issues that need to be escalated to the COO, ensuring prompt resolution and strategic response.
  • Operations liaison: Become well versed in key business processes and market positions so that you can be plugged in at the leadership level as necessary.

Required Skills/Abilities:

1. Leadership & Management:

  • Proven ability to function in a Chief of Staff, Project Manager, or similar leadership role.
  • Organizational skills for managing teams and strategic initiatives.
  • Project management skills to plan, execute, and oversee complex projects.

2. Communication & Interpersonal:

  • Exceptional communication skills for managing executive-level communications.
  • Ability to work cross-functionally, facilitating collaboration across departments.
  • Interpersonal abilities for navigating high-pressure situations with professionalism.

3. Strategic Planning & Problem Solving:

  • Strong strategic planning skills to support long-term organizational goals.
  • Facilitation of organizational change initiatives, showing adaptability and guidance in transitions.
  • Ability to make unstructured decisions that align with organizational goals, requiring minimal supervision.

4. Personal Traits:

  • Low ego, values-focused approach, able to function independently without constant feedback.
  • Ability to handle pressure with tact and professionalism.

Salary: $100,000 - $120,000 per year

Work Location: Los Angeles, CA (with occasional travel to Florida)

We offer a competitive salary, excellent benefits, and opportunities for growth and development in a dynamic and fast-paced environment.



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