Customer Support Associate

6 days ago


Stockbridge, Georgia, United States State Farm Insurance Full time

Job Title: Customer Support Associate

Company Overview: At State Farm Insurance, we're dedicated to providing exceptional service and support to our customers.

Salary: This role offers an estimated annual salary of $55,000 - $70,000, based on experience and qualifications.

Job Description: We're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. Key responsibilities include:

  • Assisting customers with inquiries, complaints, and policy changes
  • Providing accurate and timely information regarding insurance products and services
  • Processing policy applications, renewals, and cancellations
  • Handling billing and payment inquiries
  • Resolving customer issues and complaints in a professional and efficient manner

Responsibilities: As a key member of our team, you will be responsible for:

  • Communicating effectively with customers and internal stakeholders
  • Providing accurate and timely information regarding policies and claims
  • Managing multiple priorities and tasks in a fast-paced environment

Our Team: We're a collaborative and supportive team that values diversity, equity, and inclusion. We offer opportunities for career growth and professional development, as well as a competitive salary and benefits package.



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