Senior Store Operations Manager

7 days ago


Chillicothe, Ohio, United States Mt. Orab Dunkin Baskin Robbins Full time
Job Overview
At Mt. Orab Dunkin'/ Baskin Robbins, we are seeking a highly skilled and experienced Senior Store Operations Manager to join our team. This is a full-time position that requires the ability to work a varied schedule including nights, weekends, and holidays.

Estimated Salary: $45,000 - $55,000 per year, depending on experience.

About the Job
This role involves overseeing the day-to-day operations of our store, ensuring high levels of efficiency and organization in all processes and procedures. The ideal candidate will have previous experience in a similar role and be able to effectively manage a team to achieve sales goals and provide excellent customer service.

Main Responsibilities
• Ensure the highest level of efficiency and organization in all store processes and procedures
• Assist with hiring, training, coaching, and developing team members
• Oversee compliance of team members with established company policies and standards
• Maintain store appearance and product presentation to company standards
• Uphold specific department goals, cleanliness, organization, aesthetic appeal, and inventory management
• Work with GM and Owners to schedule for optimum effectiveness and profitability
• Provide support to team members during peak periods or when scheduling conflicts arise
• Process sales transactions, returns, and special orders, and ensure that all related documentation is accurate and complete

Requirements
• Availability to work a full-time schedule including nights, weekends, and holidays
• Ability to work the hours necessary to open and/or close the store
• Willingness to commute to Mt. Orab temporarily for training

Additional Information
The successful candidate will be required to undergo a thorough background check and obtain any necessary certifications. We offer a competitive salary and benefits package, as well as opportunities for career advancement.

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