Customer Service Representative

4 weeks ago


Lansing, Illinois, United States Wal-Mart Stores , Inc. Full time

Job Summary

As a Customer Service Representative at Walmart, you will play a vital role in ensuring our customers have a positive experience in our stores. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience. Your primary responsibility will be to provide exceptional customer service, responding to customer inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized store environment, including restrooms, sales floors, and parking lots. Additionally, you will be required to operate equipment to move carts from the parking lot to inside the store. If you are a positive, customer-focused individual who is able to multitask and work in a fast-paced environment, we encourage you to apply for this role.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
  • Maintain a clean and organized store environment, including restrooms, sales floors, and parking lots.
  • Operate equipment to move carts from the parking lot to inside the store.
  • Work collaboratively with other associates to achieve store goals and objectives.

What We Offer
  • A competitive hourly wage, ranging from $14.00 to $26.00.
  • Performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting.

Requirements
  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and multitask.
  • Positive attitude and excellent customer service skills.
  • Ability to stand for long periods of time and lift up to 25 pounds.


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