Geisinger Guest Service Associate Flex Position

7 days ago


WilkesBarre, Pennsylvania, United States Geisinger Full time
About Geisinger
Geisinger is a leading healthcare organization that values excellence, kindness, and innovation. Our purpose is to care for our patients, members, students, employees, and communities with compassion, respect, and empathy.

Career Opportunities
We are currently seeking a highly motivated and customer-focused Guest Service Associate- Flex to join our team. This role will provide exceptional service to our guests, ensuring they have a positive experience in our facilities. As a valued member of our team, you will be responsible for creating a welcoming environment, providing accurate information, and resolving visitor inquiries.

About the Job
This is a part-time position, offering flexibility and autonomy. You will work closely with various departments, including patient transport services, environmental services, and facilities management. Your primary responsibilities will include:
1. Welcoming guests, patients, and vendors to our facilities, providing them with accurate information and directions.
2. Ensuring compliance with screening procedures, visitation policies, and regulations.
3. Assisting patients with transportation, wheelchair availability, and parking arrangements.
4. Maintaining clear and presentable hospital entrances and lobbies.
5. Collaborating with security staff to address parking concerns and enforce no smoking policies.
6. Identifying potential safety issues and reporting them to management.

Required Skills and Qualifications
To succeed in this role, you will need:
1. A high school diploma or equivalent (GED) preferred
2. Minimum one year of related work experience preferred

Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
1. Competitive hourly rate of $18.00-$22.00 per hour, depending on experience.
2. Comprehensive benefits package, including medical, dental, and vision insurance.
3. Paid time off, including vacation days and holidays.
4. Opportunities for professional growth and development.
5. A supportive and inclusive work environment that promotes teamwork and collaboration.

Our Culture
At Geisinger, we prioritize kindness, excellence, learning, innovation, and safety. We strive to create an environment where our employees feel valued, supported, and empowered to make a meaningful difference in the lives of our patients and communities.

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