Signage Project Director

4 days ago

Schaumburg, Illinois, United States Identiti Full time

Position Overview:

The Signage Project Director is a key role within our organization, responsible for leading the initiation and execution of projects.

This position requires excellent leadership skills, including the ability to establish and maintain working relationships with team members at all levels of the organization.

We are looking for a highly motivated individual with 3+ years of relevant signage project management experience and the ability to manage multiple projects concurrently.

Responsibilities:

  • Manage multiple 'full scope' projects from survey phase through global closeout while maintaining high quality and meeting customer deadlines
  • Directly oversee, coordinate and track project progress across the team's portfolio of clients
  • Identify, track and manage project risks/issues to conclusion; includes defining appropriate risk mitigation strategy and implementation of contingency plans
  • Assign and delegate project tasks appropriately to the team
  • Develop project metrics (KPIs - Key Performance Indicators) and communicate objectives and status to all levels within the organization
  • Effectively lead pod structure and act as an internal escalation point for team members and clients
  • Take ownership of problems specific to the team and work to resolve or escalate to leadership timely
  • Mentor and cross-train team members on industry best practices and company processes
  • Collaborate with the leadership team and other department managers to improve process efficiency
  • Develop strong, positive and long-term client relationships to drive repeat business
  • Anticipate client needs and proactively assist clients to ensure service and support expectations are met

Salary Information:

We offer a competitive salary range of $80,000-$90,000 per year, depending on experience.

About Us:

We are Identiti, a dynamic and growing company that values our employees and strives to create a best place work environment.

Our mission is to deliver exceptional services to our clients, and we are committed to living out our vision, mission, and values every day.

Requirements:

  • Bachelor's degree (preferred but not required)
  • N/A

Language Ability:

  • Ability to effectively communicate all relevant accounting/project information to superiors
  • Resolves and/or escalates issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully
  • Understands how to receive and/or deliver constructive criticism
  • Ability to speak effectively in groups of customers or employees of an organization

Reasoning Ability:

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills:

  • Requires extensive knowledge of the Microsoft Office Suite including Excel, Outlook, Word and PowerPoint. Experience with Salesforce is a plus.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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