Stringed Instrument Technician
6 days ago
Guitar Center is a world of creativity and music where staff can find their individual sound.
Role OverviewWe develop and nurture lifelong musicians, enabling them to experience the joy of creating music. Our inclusive environments prioritize customer satisfaction while fulfilling our mission.
The Repair Tech (Guitar) role involves providing maintenance and repair services for customer-owned instruments, maintaining store inventory, and driving business growth through excellent customer experiences and quality work.
Key Characteristics for Success- Customer Focus: Understands customer service principles, provides an excellent customer experience, and connects with customers in a meaningful way.
- Initiative: Identifies opportunities and issues, follows through on work activities, and develops knowledge and skills including product, store operations, sales, and leadership.
The ideal candidate will:
Interact with customers, ensuring a positive experience.
Service customer-owned instruments with high craftsmanship.
Maintain store-owned gear as requested.
Complete warranty repair work.
Additional duties as assigned.
Why Guitar Center?We offer unique benefits, including:
- Robust Benefits: Medical, dental, vision, 401K, company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
- Equal Opportunity Employer: Fair and equal employment opportunity for all employees and applicants regardless of protected status.
Our compensation package includes an estimated annual salary of $55,000 - $65,000, based on location and experience.
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