Cannabis Sales Associate Role
1 week ago
Overview of Trulieve
Trulieve is a leading cannabis company that prioritizes providing patients with the relief they need in products they can trust. Our hand-grown plants are cultivated in an environment designed to minimize unwanted chemicals and pests, ensuring a natural process at every stage.
Our products are formulated to alleviate symptoms associated with serious medical conditions such as cancer, including seizures, severe muscle spasms, pain, nausea, loss of appetite, and more. We work closely with physicians to ensure patients receive the right products and dosage for their needs.
To learn more about our mission, please visit our website.
Estimated Salary: $14.00 per hour plus tips
About the Job
This role involves guiding customers through their journey into cannabis by educating them on benefits and potential side effects. As a Dispensary Associate, you will be responsible for facilitating customer purchases while providing exceptional service.
Main Responsibilities:
- Customer Service: Provide empathetic support to patients, offer elevated patient service standards, behaviors, and product knowledge, and maintain a clean workstation throughout the shift.
- Order Processing: Prepare and process patient orders in a timely and efficient manner, following Trulieve policies and procedures.
- Problem Resolution: Assist customers with product or device issues, work with leadership to find solutions, document customer concerns, and communicate effectively with team members.
Requirements:
- A high-school diploma or equivalent, experience in retail and/or customer service area, prior cash handling experience, and excellent people skills.
- The ability to work independently in a dynamic environment, possess strong interpersonal skills, business sense, and professionalism, and interact respectfully and politely with customers and team members.
- A valid driver's license and clean driving record (for delivery drivers), and the ability to pass a comprehensive background record check.
Additional Requirements:
- The capacity to move intermittently throughout the workday, see and hear, and perform tasks accurately despite varying ranges and environments.
- The ability to manipulate objects of varying sizes and weights, push/pull objects up to 50lbs, lift/carry/position objects up to 50lbs, ascend/descend stool/ladder/steps, and position self and/or objects at floor level.
Benefits and Work Schedule:
This role offers flexible hours depending on store needs, with opportunities to work evenings, weekends, and holidays. A comprehensive benefits package, including paid time off, is provided with this position.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by federal, state, or local laws.
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