Quality Assurance Manager

4 weeks ago

Indianapolis, Indiana, United States Marion Body Works Inc Full time
Job Summary

The Quality Manager provides leadership and management of the Quality department, ensuring the delivery of high-quality products that meet customer requirements. This role involves monitoring and improving quality processes, managing internal audits, and collaborating with production and engineering teams to maintain product supply and introduction of new products.

Key Responsibilities
  • Manage the MBW Quality Management System and related customer requirements
  • Maintain procedures and associated documents
  • Ensure the availability of resources and information necessary to support the operation, monitoring, and continual improvement of quality system processes
  • Determine the monitoring and measurement to be undertaken to provide evidence of conformity of product to determined requirements
  • Maintain an effective audit program, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits
  • Define the audit criteria, scope, frequency, methods, selection and training of auditors
  • Maintain records of the nature of nonconformities and any subsequent actions taken, and ensure involvement of appropriate personnel to address these situations
  • Work with others to determine the necessary competence of personnel performing work affecting product quality
  • Communicate ongoing quality performance summaries through company meetings and company bulletin boards
  • Support the management of MBW in the completion of Management Review activities
  • Effectively interacts with production and engineering teams to maintain product supply and introduction of new products
  • Works directly with suppliers to ensure compliance of supplied materials
  • Works directly with customers to support quality requirements
Requirements
  • Strong organizational and communication skills
  • Ability to multi-task, set priorities, and meet strict deadlines
  • Demonstrates time management skills
  • Using logic and reasoning to identify solutions to problems
  • Ability to lead, motivate, coach, and teach others
  • Demonstrate strong ethical behaviors
  • Operating knowledge of ISO certifications
  • Customer/client focused
  • Performance management
  • Business Acumen
  • Presentation skills
  • Collaboration
  • Diversity and inclusion
  • Teamwork orientation
  • Project management
  • Demonstrate knowledge of MBW mission, value and ethics statement
Education and Experience
  • Bachelor's Degree in related field, preferred
  • 3-5 years' experience
  • Lean Certification, ISO Internal Auditor Certification
Expectations
  • Set an example by actively contributing to department and company goals
  • Clarify expectations and seek additional training as needed
  • Build quality into work
  • Be aware of current quality levels versus company goals
  • Maintain a clean and SAFE work area
Physical and Environmental Requirements

This position will include a combination of standard office and production floor activities. Floor activities will require you to be on your feet, lift up to 30 lbs., possibly experience loud noises and welding dust. In the quality assurance aspect of the position, standing for long periods of time will be necessary when inspecting product quality.

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