Restaurant Host/Hostess

1 day ago

New Brunswick, New Jersey, United States Saint Peter's Healthcare System Full time

**Job Title:** Restaurant Host/Hostess

**Overview:

  • We are seeking a highly skilled and experienced Restaurant Host/Hostess to join our team at Saint Peter's Healthcare System.

**Responsibilities:

  • Escort customers to their tables in a timely and efficient manner, ensuring a positive first impression of the restaurant.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request to enhance the dining experience.
  • Inform customers of daily specials and explain how various menu items are prepared, describing ingredients and cooking methods to showcase the quality of our cuisine.
  • Serve food and/or beverages to patrons with impeccable timing and presentation, ensuring that every guest feels valued and satisfied.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems promptly, maintaining a high level of customer satisfaction.
  • Prepare checks that itemize and total meal costs and sales taxes accurately and efficiently, minimizing errors and delays.
  • Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning, maintaining a clean and organized environment.
  • Stock service areas with supplies such as coffee, food, napkins, linens, etc., ensuring that the restaurant is well-stocked and ready for service.
  • Take food and beverage orders over the phone in a professional and courteous manner, responding to inquiries and resolving issues promptly.

**Requirements:

  • A minimum of 1 year's experience serving in a similar style restaurant, with knowledge of proper dining room protocol.
  • Possess a pleasant, polite, and responsive manner for dealing with the public, as well as other members of the restaurant staff, both in person and over the phone.
  • Ability to work under pressure and possess stamina to cope in a noisy and chaotic environment, remaining calm and composed even in challenging situations.
  • Good organizational skills for dealing with diverse duties and fellow workers and customers, prioritizing tasks effectively and managing time wisely.
  • Enjoy being part of a team, working collaboratively with colleagues to achieve common goals and objectives.
  • Ability to understand and comply with Saint Peter's and New Brunswick Health Department health and safety guidelines, maintaining a safe and healthy environment for guests and staff alike.

**Benefits:

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as life insurance and disability benefits.
  • Opportunities for professional growth and development, including training and education programs to enhance skills and knowledge.
  • A supportive and inclusive work environment, fostering a culture of teamwork and collaboration.

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