Enterprise Leadership Position for Fulfillment Excellence
3 weeks ago
At Chewy, we are committed to delivering exceptional customer experiences through our dedication to operational excellence. As an Operations Manager, you will play a pivotal role in driving our fulfillment center's success by building and maintaining strong relationships with hourly associates, managers, carrier partners, and vendors.
With a strong focus on start-up environments, you will be hands-on in leading our teams and driving continuous improvement initiatives. Your ability to adapt and thrive in a fast-paced setting will be essential in achieving our goals.
Responsibilities:
• Develop and implement strategic plans to drive operational efficiency and customer satisfaction.
• Collaborate with cross-functional teams to identify and address areas for improvement.
• Foster a culture of continuous learning and development within the team.
• Analyze data to inform decision-making and drive business outcomes.
• Provide coaching and development opportunities to team members to enhance their skills and performance.
• Develop and manage budgets to ensure optimal resource allocation.
Requirements:
• 5+ years of experience in operations management or a related field.
• Proven track record of driving operational excellence and improving customer satisfaction.
• Strong leadership and communication skills, with the ability to inspire and motivate teams.
• Data analysis and problem-solving skills, with the ability to make informed decisions.
• Budgeting and financial management skills, with the ability to manage resources effectively.
• Strong understanding of continuous improvement principles and practices.
What We Offer:
• Competitive salary: $85,000 - $110,000 per year.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) matching program, with a 4% company match.
• Generous paid time off, including vacation and sick leave.
• Opportunities for professional growth and development, including training and education assistance.
• Collaborative and dynamic work environment, with a commitment to diversity, equity, and inclusion.
• Access to Chewy's cutting-edge technology and tools, to support your success.
Location: Our fulfillment center is located in [insert location], with easy access to public transportation and amenities.
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