Enterprise Leadership Position for Fulfillment Excellence

3 weeks ago


Dallas, Texas, United States Chewy Full time

At Chewy, we are committed to delivering exceptional customer experiences through our dedication to operational excellence. As an Operations Manager, you will play a pivotal role in driving our fulfillment center's success by building and maintaining strong relationships with hourly associates, managers, carrier partners, and vendors.

With a strong focus on start-up environments, you will be hands-on in leading our teams and driving continuous improvement initiatives. Your ability to adapt and thrive in a fast-paced setting will be essential in achieving our goals.

Responsibilities:

• Develop and implement strategic plans to drive operational efficiency and customer satisfaction.

• Collaborate with cross-functional teams to identify and address areas for improvement.

• Foster a culture of continuous learning and development within the team.

• Analyze data to inform decision-making and drive business outcomes.

• Provide coaching and development opportunities to team members to enhance their skills and performance.

• Develop and manage budgets to ensure optimal resource allocation.

Requirements:

• 5+ years of experience in operations management or a related field.

• Proven track record of driving operational excellence and improving customer satisfaction.

• Strong leadership and communication skills, with the ability to inspire and motivate teams.

• Data analysis and problem-solving skills, with the ability to make informed decisions.

• Budgeting and financial management skills, with the ability to manage resources effectively.

• Strong understanding of continuous improvement principles and practices.

What We Offer:

• Competitive salary: $85,000 - $110,000 per year.

• Comprehensive benefits package, including medical, dental, and vision insurance.

• 401(k) matching program, with a 4% company match.

• Generous paid time off, including vacation and sick leave.

• Opportunities for professional growth and development, including training and education assistance.

• Collaborative and dynamic work environment, with a commitment to diversity, equity, and inclusion.

• Access to Chewy's cutting-edge technology and tools, to support your success.

Location: Our fulfillment center is located in [insert location], with easy access to public transportation and amenities.



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