Senior Service Technician Leader
1 week ago
Hobart Service, an Illinois Tool Works Company, is the trusted source for Commercial Food Equipment Service Solutions. With over 1,700 associates nationwide, we serve as valued partners to our customers.
The Installation team lead will oversee a crew in installing various components for food equipment, including adjusting, aligning, assembling, calibrating, inspecting, lubricating, and testing commercial food prep equipment. The selected candidate will comply with all applicable service policies and procedures, maintaining frequent contact with the office to receive service assignments and review service problems with an advisor or manager.
The role requires:
- Setting up, programming, dismantling, and reconstructing equipment when necessary
- Contacting customers prior to installation dates to verify schedules
- Providing guidance and coaching to installers on work assignments, specific work steps, proper tool use, machinery, and overall job performance
- Maintaining customer satisfaction by delivering excellence in products and service, providing superior customer service by working out solutions in the best interest of the customer
- Maintaining vehicle inventory and appearance
To be successful in this position, you should have:
- An accredited High School diploma, Business or trade school, or GED
- 3+ years of experience in commercial installation
- Excellent mechanical, electrical, and electronic aptitude, including welding, hydraulics, and/or electrical skills
- The ability to learn new technology and repair and service procedures and specifications
- A valid driver's license with an acceptable driving record and the ability to drive multiple hours per day
- The ability to travel and complete company training, class, audio/video, field
- The ability to operate hand and power tools, read blueprints and schematic drawings
- Understanding how to troubleshoot mechanical problems
- Basic knowledge of refrigerant plumbing and soldering
- Computer skills: Microsoft Office products (Excel, Word, Outlook)
- Excellent verbal, written, and interpersonal communication skills
We offer a competitive salary range of $37.92-$51.36, plus great insurance options with low premiums, paid vacation and holidays, 401K with a company match, extensive on-the-job, online, and classroom training, service vehicle, uniforms, and safety equipment provided.
As an equal opportunity employer, Hobart Service values its employees' unique perspectives, experiences, and ideas and creates workplaces where everyone can develop their careers and perform to their full potential.
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