Healthcare Customer Service Specialist

3 weeks ago


Pueblo Colorado, United States CommonSpirit Health Mountain Region Full time

Welcome to CommonSpirit Health Mountain Region:


CommonSpirit Health Mountain Region is dedicated to fostering healthier communities, advocating for those who are underserved, and innovating the methods and locations of healing—both within our facilities and in the broader community.

With numerous locations across Colorado, Utah, and Kansas, we provide the same high standard of care to our staff as we do to our patients.

Our extensive network includes 20 hospitals, emergency and urgent care centers, home care and hospice services, Flight for Life Colorado TM, telehealth, and over 240 physician practices and clinics, offering limitless opportunities. Here, you can advance your career while making a positive impact on the communities you serve.


CommonSpirit Health is among the largest nonprofit, faith-based health systems in the nation, employing over 150,000 individuals and collaborating with 25,000 physicians and advanced practice clinicians.

CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities nationwide, guided by the principle of humankindness.


Overview:


You possess a unique purpose and talents—now is the time to embrace and utilize them.

We value exceptional individuals with remarkable skills, but your dedication to a greater mission is what we treasure most.

This ethos is the heartbeat of our organization, where your time will be spent in a supportive team environment, equipped with resources to help you thrive and leaders who genuinely care about your success.

Join our Healthcare Customer Service Specialist team.

As a Healthcare Customer Service Specialist, you will:


Provide administrative and office support within a medical clinic, including reception duties, telephone communication, medical record management, charge entry, referrals, and retrieval of medical information from various internal and external systems.


Assist by effectively communicating and collaborating with both the healthcare team and patients/families to identify and address the physical, emotional, and spiritual needs of patients.

Demonstrate personal accountability for relationship-based care, organizational mission, and core values.

Qualifications:
In addition to bringing your authentic self to the workplace each day, qualified candidates will need the following:


Previous work experience that showcases basic office and computer skills, including filing, telephone handling, reception duties, and a fundamental understanding of software applications such as Microsoft Word, Email, Excel, etc.

A High School Diploma or GED is required.

Physical Requirements - Sedentary Work - prolonged periods of sitting and the ability to exert/lift up to 10 lbs. occasionally.

Your Connected Community:


At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.


CommonSpirit Medical Group (CMG) provides healthcare professionals with a genuine opportunity to fulfill their calling to care while benefiting from a comprehensive network, extensive resources, professional development, trusted leadership, generous benefits, and an exceptional quality of life across various locations.

CMG is proud to connect providers and consumers through advanced technology, clinical resources, and professional expertise to help individuals lead healthier lives.

Our coordinated services represent a full continuum of care—from preventive measures and early diagnoses to cutting-edge treatments and life-saving critical care.

CMG's ability to deliver enhanced healthcare value is a direct result of integrating the best clinical tools, shared resources, and medical expertise with a patient-centered approach that emphasizes CommonSpirit Mountain Region's mission and commitment to quality, compassion, and service.


Our Total Reward Offerings:
Be sure to consider our generous benefits as part of your overall compensation. Designed with your well-being in mind, our benefits include:

Medical

Dental

Vision

401K with generous match

Daycare FSA that may include a company contribution

Tuition Reimbursement

Student Loan Forgiveness and more

View more on our benefits.

Pay Range:
$28.60 / hour

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