Customer Service Ambassador

1 week ago


Lubbock, Texas, United States Pak-A-Sak Full time
Customer Service Representative Job Description

Competitive Hourly Rate: $12.00

Pak-A-Sak Convenience Stores is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth day-to-day operations of our stores.

Key Responsibilities:
  • Customer Service: Treat each customer with the highest level of respect, knowledge, and service, ensuring a positive experience that drives loyalty and retention.
  • Store Operations: Assist with various store tasks, including operating cash registers, handling cash, maintaining store cleanliness, and performing other duties as needed.
  • Product Knowledge: Develop and maintain a strong understanding of store products and offerings, enabling you to effectively assist customers and drive sales.
  • Teamwork: Collaborate with colleagues to achieve store goals, provide support during peak periods, and maintain a positive and inclusive store environment.
Requirements:
  • Basic Skills: Possess excellent customer service and teamwork skills, with the ability to multitask, count money, and handle cash.
  • Certifications: Obtain necessary certifications, such as TABC and Food Handlers, which will be provided by Pak-A-Sak.
  • Physical Demands: Be able to lift up to 50 pounds, stand for extended periods, and work in various store areas, including the sales floor, cash registers, and drive-thru.

Pak-A-Sak Convenience Stores is committed to providing a positive and inclusive work environment that values customer service, teamwork, and employee growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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