Auto Care Center Team Lead
4 weeks ago
**Job Summary**
As an Auto Care Center Coach at Walmart, you will be responsible for driving sales and financial performance in the Auto Care Center and service area. This includes receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels. You will also be responsible for budgeting and forecasting sales, assessing economic trends and community needs, and ensuring that sales and profit goals are achieved.
**Key Responsibilities**
- Receiving and stocking merchandise
- Ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels
- Budgeting and forecasting sales
- Assessing economic trends and community needs
- Ensuring that sales and profit goals are achieved
**Customer Service**
You will also be responsible for providing customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, and maintaining a safe shopping environment.
**Additional Responsibilities**
You will also be responsible for maintaining the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging and organizing merchandise/99 supplies, and monitoring the Auto Care Center and automotive area for environmental, disposal (for example, batteries, tires, oil) and OSHA compliance and ensuring customer safety and satisfaction.
**Leadership Expectations**
You will also be responsible for providing supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness. You will also be responsible for ensuring compliance with company policies and procedures and supporting company mission, values, and standards of ethics and integrity.
**Benefits**
As an Auto Care Center Coach at Walmart, you will receive competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
**Requirements**
To be successful in this role, you will need 2 years of experience in automotive service or service industry field, 1 year of supervisory experience, and a valid driver's license. You will also need to be able to attend and successfully complete all job-required trainings and assessments.
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