Grocery Order Fulfillment Specialist

5 days ago


East Syracuse, New York, United States Wegmans Food Markets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Store Shopper. As a key member of our Curbside Pickup team, you will be responsible for utilizing the latest technology to engage with customers, shop their orders, and stage them for pickup.

Key Responsibilities
  • Utilize technology to communicate with and fulfill customer orders
  • Accurately and efficiently fulfill customer orders and stage them in the fulfillment area
  • Properly handle product, use necessary equipment, and bag items to ensure they reach their destination safely
  • Accurately and efficiently scan items, make appropriate substitutions as needed, and process payments
  • Help maintain a clean, organized, and well-stocked workspace
  • May be expected to carry out other customer service duties within the store, as necessary to fit the needs of the business
Requirements
  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently
What We Offer

At Wegmans, we believe in putting our people first and offering competitive pay and a variety of benefits and perks. Our comprehensive benefits package includes paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, a retirement plan, and more.

We are proud to offer flexibility in scheduling to help our employees balance their personal and work life. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.

Join our team and discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community.



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