Maxcess Service Representative

1 week ago


Eureka, Missouri, United States Maxcess - RotoMetrics Full time

We are seeking a highly skilled Sales and Customer Care Professional to join our team at Maxcess - RotoMetrics. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met promptly and efficiently.

Salary: $60,000 - $70,000 per year, depending on experience.

The ideal candidate will have a strong background in sales and customer service, with excellent communication and problem-solving skills. You will be expected to work collaboratively with our sales and engineering teams to resolve customer inquiries and issues.

  • Main Responsibilities:
  • Develop and maintain strong relationships with existing customers
  • Identify new business opportunities and grow the customer base
  • Collaborate with sales and engineering teams to resolve customer issues
  • Provide product information and technical support
  • Assist with order processing and configuration

Requirements:

  • Bachelor's degree in business, sales, or related field
  • Minimum 2 years of experience in sales and customer service
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and CRM software


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