Van Driver

4 weeks ago


Linthicum Heights, Maryland, United States TPG Hotels Resorts and Marinas Full time
Job Summary

The Van Driver is responsible for providing safe and efficient transportation for hotel guests, staff, or clients to predetermined destinations. This role requires a professional and welcoming demeanor, adhering to traffic rules and maintaining the shuttle van in good condition.

Key Responsibilities:
  • Safely operate the hotel's shuttle van to transport passengers to and from specified locations, such as airports, local attractions, and corporate offices.
  • Follow designated routes and schedules to ensure timely pickups and drop-offs.
  • Greet passengers with a friendly and professional demeanor, offering assistance with luggage and ensuring a pleasant journey.
  • Address passenger inquiries, provide information about the hotel and local area, and offer recommendations if requested.
  • Adhere to all traffic regulations and safety protocols to ensure the safety of passengers and fellow road users.
  • Maintain a clean driving record and demonstrate safe driving practices at all times.
  • Conduct regular pre-trip inspections of the shuttle van to ensure it is in proper working condition.
  • Report any maintenance or repair needs to the appropriate department and ensure routine maintenance tasks are scheduled and completed.
  • Keep the shuttle van clean and presentable both inside and outside, ensuring a comfortable and inviting environment for passengers.
  • Maintain clear and professional communication with passengers, fellow drivers, and hotel staff.
  • Relay relevant information, such as delays or changes to the schedule, to passengers and the hotel team.
  • Keep accurate records of passenger trips, mileage, and any incidents that occur during transportation.
  • Complete necessary paperwork or digital documentation related to transportation services.
Requirements:
  • Valid driver's license and a clean driving record.
  • Previous experience as a driver, preferably in a customer service-oriented role.
  • Knowledge of local roads, routes, and traffic patterns.
  • Excellent interpersonal skills to interact with guests.
  • Physical fitness and the ability to lift luggage if necessary.
  • Basic understanding of vehicle maintenance and troubleshooting.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
Working Conditions:

The Van Driver will work in a fast-paced environment, interacting with guests and staff while maintaining a safe and efficient transportation service. The role requires extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 pounds. The associate is required to listen, speak, and write, with close and distance vision with or without corrective lenses.

Benefits:

Full-time employees may be eligible for health, dental, and vision insurances, disability insurances, supplemental life insurances, identity theft protection, flexible spending accounts, 401(k) retirement plan with company match, paid time off, vacation, and holidays, employee assistance program, and amazing hotel discounts to any property in the TPG portfolio.


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